Over the years, many people have asked us questions about the Wereldmuseum by post, email and phone. Answers to the most frequently asked questions are provided here. If your question is not included, please contact us using the accompanying contact form.
The museum is open from 10 am to 5 pm from Tuesday to Friday. On Saturday and Sunday from 11 am to 5 pm. During school holidays and on various public holidays the museum is also open on Mondays. See hours and admission here.
Please note: the expo Superstreet is opened on Wednesday afternoon (from 12:45) and in the weekends. During school holidays Superstreet is open daily. For all other exhibitions the regular opening hours apply.
Due to the design and safety regulations, it is not possible to include a buggy / pram in the exhibition in the Superstraat exhibition. These can be parked at the multifunctional room.
In addition to the vast majority of our objects, you can also view our photo collection and most recent acquisitions on our online collection site. You can search for 'now on display', culture, area of origin and previous exhibitions.
Since 2017, Wereldmuseum Rotterdam has been working closely with Stichting Nationaal Museum van Wereldculturen, which consists of Wereldmuseum Amsterdam (formerly Tropenmuseum), Wereldmuseum Berg en Dal (formerly Afrika Museum and Wereldmuseum Leiden (formerly Museum Volkenkunde). You can therefore also view the collections on our collection site. of these three museums.
The Wereldmuseum is easily accessible by public transport, car and bicycle. Paid parking is available around the museum. From 6 p.m. you can park for free on Parklaan and surrounding streets. Look here for more information and directions.
Photography is permitted. You can only take pictures without flash. Tripods and selfie sticks are not allowed. Press or other professional photographers, wishing to use a tripod, can apply for permission by emailing to pers@wereldmuseum.nl.
Yes, the museum has an (unguarded) cloakroom. Lockers are also available. Bags larger than A4 are not allowed in the museum due to the safety of the objects.
Dogs or other pets are not permitted in the museum, with the exception of an assistance dog (SOHO dog) or guide dog for the blind, provided it is on a leash.
Press releases, press photographs and other information are available on the press page. For other press questions, please contact us via pers@wereldmuseum.nl.
No, the Wereldmuseum does not appraise objects. You can go to an auction house or recognized appraiser in your region for this.
Entrance prices are being increased to ensure the quality of our exhibitions and services. This adjustment allows us to continue investing in the experience we offer to our visitors. We have done our best to keep prices as low as possible and carefully compared our prices with other major museums and remain at that level on average.
For the first time, however, we are offering discounted online ticket prices. With this, we want to encourage visitors to purchase their tickets online in advance to take advantage of the discount. Buying your tickets online contributes to a smooth visitor experience. It also gives us more insight into expected peak moments, the profile of our visitors and the visitor experience.
